Privacy Policy

1. Introduction

SNR Technologies Private Limited ("we", "our", or "us") operates Pinrom AI, an AI-powered second brain for work. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address
• Company information and role
• Account credentials
• Payment information (processed by third-party providers)

2.2 Usage Data

We automatically collect information about your use of our service:

• Work context and conversations shared with Pinrom AI
• Calendar and task management data
• Usage patterns and feature interactions
• Device information and IP addresses

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve Pinrom AI services
• Process your transactions and manage your account
• Send you updates, security alerts, and support messages
• Analyze usage patterns to enhance user experience
• Train and improve our AI models (with appropriate anonymization)
• Comply with legal obligations and enforce our terms

4. Data Security

We implement industry-standard security measures to protect your data. Your information is encrypted in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our platform
• AI model providers (with data anonymization and aggregation)
• Legal authorities when required by law
• Your organization if you use a team/enterprise account

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to certain legal retention requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Pinrom AI is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: